Frequently Asked Questions
Everything you need to know about bringing bungu into your home.
What is the typical shipping timeframe for bungu furniture?
Standard domestic orders are processed within 2-3 business days. Depending on your location, delivery typically takes 5-10 business days for large furniture items and 3-5 days for home decor accessories.
Do you offer international shipping?
Currently, bungu ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination and item weight.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your status directly through your bungu account dashboard.
Are bungu products covered by a warranty?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for qualifying purchases.